The update from our carrier is that this issue should now be resolved. If you continue to experience issues, please raise a ticket and we'll be happy to assist.
Posted Jan 05, 2026 - 13:02 GMT
Identified
Good morning, one of our upstream carriers serving our partners in mainland Europe is currently degraded, causing some calls to fail. Note, this does not impact any calls involving where the source or destination is the UK.
If you think you may be impacted by this, please raise a ticket and we'll be happy to assist.
We'll provide a further update as soon as one is available.