BroadWorks Configuration Maintenance
Scheduled for Oct 6, 22:00 BST - Oct 7, 01:00 BST
Scheduled
Reason: To allow NL customers on UK BroadWorks platform to be dial NL government short code ranges via Talkdesk.
Impact: Talkdesk calls during this window. Also calls could drop when new config applied to SBC.
Checks: Testing of SBC and network server to confirm new config works as expected.
Rollback: Restore SBC backup configuration file.
User actions: N/A
Impact: Talkdesk calls during this window. Also calls could drop when new config applied to SBC.
Checks: Testing of SBC and network server to confirm new config works as expected.
Rollback: Restore SBC backup configuration file.
User actions: N/A
This scheduled maintenance affects: TalkDesk (TalkDesk - Core) and Core Platform (B/W) (Call Processing).