We're aware of an issue impacting voicemail box creation in some circumstances. If you're provisioning voicemail onto an account, please confirm voicemail has been built correctly, if not please raise a case on our service desk. We'll confirm once this has been resolved.
Posted Aug 01, 2025 - 11:11 BST
This incident affected: Service Provisioning (Anywhere Portal) and Core Platform (B/W) (Voicemail).