Emergency: Upgrade BW Receptionist and Call Center Applications

Scheduled Maintenance Report for Evolve IP UK

Completed

The scheduled maintenance has been completed.
Posted Jul 30, 2025 - 23:30 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 30, 2025 - 22:30 BST

Scheduled

Reason:

Maintenance to upgrade Broadsoft Receptionist and Call Center applications to the latest software version. This does not impact Akixi.

Impact:

Receptionist and Call Center applications will be upgraded to the latest software version.

Checks:

Test both applications to confirm they're functioning correctly.

User actions:

Any users logged into either application will be logged out and will be required to log back in.
Posted Jul 30, 2025 - 16:10 BST
This scheduled maintenance affected: Receptionist Clients (Broadworks).