Incident - Microsoft Outage
Incident
Report for Evolve IP UK
Resolved
Evolve IP have regained their email functionality following the Microsoft outage.
We had no reports of MS Teams issues during this time.
We had no reports of MS Teams issues during this time.
Investigating
As you will be aware from the news, there has been, and still is, a large Microsoft outage which is affecting many people.
Currently, Evolve IP is affected via their emails. We are currently unable to send and receive emails. This means if you are updating support tickets or trying to reach out to individuals at Evolve IP via email, this will not be received.
If you have an update for a support ticket, please phone in. If you are raising a new ticket or updating a ticket via the self service portal, the ticket will create/update in the system but you will not receive an email confirmation of this from Evolve IP.
As part of the Microsoft suite, you may be affected with issues with Microsoft Teams, please be mindful if you are using MS Teams for phone calls.
We will update this page throughout the day when services start to come back online.
Currently, Evolve IP is affected via their emails. We are currently unable to send and receive emails. This means if you are updating support tickets or trying to reach out to individuals at Evolve IP via email, this will not be received.
If you have an update for a support ticket, please phone in. If you are raising a new ticket or updating a ticket via the self service portal, the ticket will create/update in the system but you will not receive an email confirmation of this from Evolve IP.
As part of the Microsoft suite, you may be affected with issues with Microsoft Teams, please be mindful if you are using MS Teams for phone calls.
We will update this page throughout the day when services start to come back online.
This incident affected: Anywhere with MS Teams (Microsoft).