Provision VLAN and routing for US and EU

Scheduled for Apr 7, 22:00 BST  -  Apr 8, 00:00 BST

Scheduled

Reason:
Provision VLAN and routing for US and EU Evolve IP regional network connectivity on new UK network

Impact:
No Impact expected but registrations should be considered at low risk for platform and ACC Cloud.

Checks:
Registrations will be monitored throughout the maintenance window

Rollback:
Revert VLAN configuration to original on all interfaces

User actions:
No User actions required
Posted Mar 20, 2025 - 14:50 GMT
This scheduled maintenance affects: Core Platform (B/W) (Registrations) and ACC (Anywhere Contact Centre) (ACC - IVR).