ACC Unavailable
Incident
Report for Evolve IP UK
Resolved
This incident has now been resolved
Monitoring
Apologies for the service impact this morning, we are now seeing service improvements. We will continue to monitor and understand the root cause.
Investigating
We've observed a repeat of this issue, we're working with our vendor to identify a resolution urgently
Monitoring
We're observing service improvement, if you continue to experience any issues past this point, please contact the support desk
Investigating
We are aware that ACC is currently unavailable at the moment, this is our top priority and we are working with the vendor to restore service as quickly as possible. We'll provide further updates in due course.
This incident affected: ACC (Anywhere Contact Centre) (ACC - IVR).