Akixi Login issue
Incident
Report for Evolve IP UK
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented, and we are monitoring the results.
Please retest, and if any further issues are experienced, please raise a ticket with the support team.
Please retest, and if any further issues are experienced, please raise a ticket with the support team.
Update
The vendor is continuing to investigate the issue.
At this time, we can confirm that data is not currently affected. However, there is a risk of data loss during remediation work by the vendor.
We apologise for any inconvenience this may cause.
At this time, we can confirm that data is not currently affected. However, there is a risk of data loss during remediation work by the vendor.
We apologise for any inconvenience this may cause.
Investigating
We are currently investigating an issue affecting users who encounter an error when logging into the Akixi portal.
This has been escalated to the vendor as a priority for further investigation.
We will provide an update as soon as more information becomes available.
This has been escalated to the vendor as a priority for further investigation.
We will provide an update as soon as more information becomes available.
This incident affected: Anywhere Reporting (Akixi) (Reporting).