Issue impacting calls and webex

Incident Report for Evolve IP UK

Resolved

This incident has been resolved.
Posted May 06, 2025 - 10:50 BST

Monitoring

Remediation work has been applied and we are currently monitoring
Posted May 02, 2025 - 12:57 BST

Identified

Remediation work has been applied and we should start seeing some improvement. Please contact our support team and raise a ticket if you have been impacted.
Posted May 02, 2025 - 12:29 BST

Update

We are continuing to investigate this issue.
Posted May 02, 2025 - 12:06 BST

Investigating

We are currently investigating an issue that is affecting webex and calls. We will proceed to apply some remediation work to resolve the issue
Posted May 02, 2025 - 12:05 BST
This incident affected: Core Platform (B/W) (Registrations, Call Processing).