Emergency - Database Maintenance

Scheduled Maintenance Report for Evolve IP UK

Completed

The scheduled maintenance has been completed.
Posted Dec 13, 2025 - 00:00 GMT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 12, 2025 - 22:00 GMT

Scheduled

Reason:
AS server pairs need their databases re-syncing.

Impact:
Low risk to registrations and users may experience a small delay of 1-2 seconds in audio or post-dial delay whilst individual AS servers are stopped and traffic re-routes to the redundant AS server.

Checks:
Evolve IP will check databases are in sync and all services returned to BAU

Rollback:
In the event of an import failure, database will be rolled back to a snapshot taken before the maintenance.

User actions:
No user actions required
Posted Dec 12, 2025 - 16:01 GMT