All Systems Operational

Uptime over the past 90 days. View historical uptime.
Core Platform (B/W) Operational
90 days ago
100.0 % uptime
Today
Registrations Operational
90 days ago
100.0 % uptime
Today
Call Processing Operational
90 days ago
100.0 % uptime
Today
API Connectivity Operational
90 days ago
100.0 % uptime
Today
DMS Operational
Voicemail Operational
Netherlands Interconnect Operational
Service Provisioning Operational
Anywhere Portal Operational
Commpilot Operational
Anywhere with Webex Operational
Application Operational
PSTN Calling Operational
Push Notifications Operational
Meetings Operational
Control Hub Operational
Anywhere with MS Teams Operational
Registrations Operational
PSTN Calling Operational
Admin Portal Operational
Microsoft Operational
Anywhere Recording (Dubber) Operational
Portal Operational
Recording Operational
API Operational
Anywhere Integrator (Mondago) Operational
Go Cara Operational
Go Int Operational
Anywhere Reporting (Akixi) Operational
Reporting Operational
Data collection Operational
Receptionist Clients Operational
Broadworks Operational
Anywhere Operational
Go-Operator Operational
Unity Operational
ACC (Anywhere Contact Centre) Operational
ACC - IVR Operational
Upstream Carriers Operational
90 days ago
100.0 % uptime
Today
UK Operational
US Operational
Rest of World Operational
EU Operational
90 days ago
100.0 % uptime
Today
Hospitality PMS Operational
Jazzware Operational
Tiger TMS Operational
OCOM - (Palladion) Operational
Portal Operational
Data collection Operational
Support Ticketing (Halo) Operational
Portal Operational
HD Talk Conference Bridge Operational
Secure Call Operational
90 days ago
100.0 % uptime
Today
Calling Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
TalkDesk Operational
90 days ago
100.0 % uptime
Today
TalkDesk - Core Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Routine maintenance on UK push notification servers Jul 20, 2026 22:00 - Jul 21, 2026 00:00 BST

Reason:
To avoid further latency outages in the future, we need to apply the regional URL as advised by Cisco

Impact:
Customers might experience a short delay in push notifications being sent to their webex device (mobile, desktop) during the change

Checks:
Change server priority on the NetScaler and test the new URL on the secondary server while monitoring the NPS logs for any errors.

Rollback:
re-apply legacy URL to both NPS servers

User actions:
N/A
Posted on Jul 06, 2026 - 09:36 BST

Application Server re-sync Jul 23, 2026 22:00 - Jul 24, 2026 01:00 BST

AS server pairs need their databases re-syncing.

Checks:

EvolveIP will check databases are in sync, and all services are returned to BAU

Rollback:

In the event of an import failure, the database will be rolled back to a snapshot taken before the maintenance.

User actions:

No user actions required
Posted on Jul 13, 2026 - 13:33 BST
Jul 19, 2026

No incidents reported today.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026
Anywhere Portal issue
Resolved - This incident has been resolved.
Jul 15, 09:10 BST
Monitoring - The vendor has confirmed the issue is now resolved, we have tested with some of our customers and internally. We will monitor throughout the evening.
Jul 14, 18:32 BST
Update - Our vendor has escalated this issue to their supplier who are continuing to investigate. We will continue to update regularly on progress.
Jul 14, 17:58 BST
Update - We are continuing to investigate the issue with our vendor. We will provide further updates as soon as they become available.
Jul 14, 17:07 BST
Update - We are continuing to investigate the issue with our vendor. We will provide further updates as soon as they become available.
Jul 14, 16:23 BST
Investigating - We are experiencing an issue preventing access to the Anywhere portal. We are investigating together with the vendor to reestablish the access as soon as possible.
We apologise for any inconvenience this may cause
Jul 14, 16:00 BST
Jul 14, 2026
Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026
Akixi Upgrade - 3.5.4
Completed - The scheduled maintenance has been completed.
Jul 9, 22:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 22:00 BST
Scheduled - Reason:
Akixi will be upgraded to version 3.5.4.0 delivering new features and bug fixes

Impact:
The upgrade is expected to take approximately 30 minutes. During this time, there will be no access to the wallboards and there will be no data collected whilst the upgrade is in progress.

Rollback:
N/A

User actions:
No action is required from users. However, please note that wallboards will need to be logged in again once the maintenance is complete.

Please see the link below for further information:
https://selfservice.evolveip.uk/portal/kb?btn=61&faqlist=102&id=424
Jun 26, 12:05 BST
Jul 8, 2026

No incidents reported.

Jul 7, 2026
Tango Extend Core Network Upgrade
Completed - The scheduled maintenance has been completed.
Jul 7, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 04:00 BST
Scheduled - Details: Please be aware that the vendor will be performing an upgrade to elements of their Core Network in the UK data center.

Impact: SMS messages may be delayed during this window.
Jul 1, 17:06 BST
Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

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