All Systems Operational

Core Platform (B/W) Operational
Registrations Operational
Call Processing Operational
API Connectivity Operational
DMS Operational
Voicemail Operational
Netherlands Interconnect Operational
Service Provisioning Operational
Anywhere Portal Operational
Commpilot Operational
Anywhere with Webex Operational
Application Operational
PSTN Calling Operational
Push Notifications Operational
Meetings Operational
Control Hub Operational
Anywhere with MS Teams Operational
Registrations Operational
PSTN Calling Operational
Admin Portal Operational
Microsoft Operational
Anywhere Recording (Dubber) Operational
Portal Operational
Recording Operational
API Operational
Anywhere Integrator (Mondago) Operational
Go Cara Operational
Go Int Operational
Anywhere Reporting (Akixi) Operational
Reporting Operational
Data collection Operational
Receptionist Clients Operational
Broadworks Operational
Anywhere Operational
Go-Operator Operational
Unity Operational
ACC (Anywhere Contact Centre) Operational
ACC - IVR Operational
Upstream Carriers Operational
UK Operational
US Operational
Rest of World Operational
EU Operational
Hospitality PMS Operational
Jazzware Operational
Tiger TMS Operational
OCOM - (Palladion) Operational
Portal Operational
Data collection Operational
Support Ticketing (Halo) Operational
Portal Operational
HD Talk Conference Bridge Operational
Secure Call Operational
Calling Operational
Portal Operational
TalkDesk Operational
TalkDesk - Core Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 11, 2026

Completed - This maintenance is cancelled
Oct 11, 17:35 BST
Scheduled - The Anywhere portal will undergo a restart to improve service stability.
Users will experience a brief interruption during this time

Oct 9, 11:08 BST

Oct 10, 2026

No incidents reported.

Oct 9, 2026

Completed - The scheduled maintenance has been completed.
Oct 9, 01:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 00:01 BST
Scheduled - The Anywhere portal will undergo a restart to improve service stability.
Users will experience a brief interruption during this time.

Oct 8, 15:39 BST

Oct 8, 2026

No incidents reported.

Oct 7, 2026

Completed - The scheduled maintenance has been completed.
Oct 7, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 22:01 BST
Scheduled - Reason: To allow NL customers on UK BroadWorks platform to be dial NL government short code ranges via Talkdesk.

Impact: Talkdesk calls during this window. Also calls could drop when new config applied to SBC.

Checks: Testing of SBC and network server to confirm new config works as expected.

Rollback: Restore SBC backup configuration file.

User actions: N/A

Sep 22, 10:58 BST
Completed - The scheduled maintenance has been completed.
Oct 7, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 22:00 BST
Scheduled - We will be carrying out planned configuration changes to improve voice connectivity.
No service impact is expected during this maintenance.

Sep 25, 13:20 BST

Oct 6, 2026

Resolved - This incident has been resolved.
Oct 6, 10:43 BST
Monitoring - A fix has been implemented, and we are seeing improvements on the portal. If you encounter further issues, please raise them with our support desk.
Oct 6, 09:54 BST
Investigating - Following last night's maintenance, we are experiencing a degradation of the portal.
We have raised this with the vendor for further investigation.
If you are experiencing issues, please contact our support desk.
We apologise for any inconvenience this might cause

Oct 6, 07:13 BST
Completed - The scheduled maintenance has been completed.
Oct 6, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 20:00 BST
Scheduled - Our portal vendor for the Anywhere Portal and branded portal instances is updating geo-redundancy.

During this maintenance window, the portals will be unavailable, and provisioning activities will not be possible.

The core platform will remain operational throughout. This maintenance only affects portal access and provisioning.

We apologise for any inconvenience and appreciate your understanding while these improvements are completed.

Sep 16, 16:42 BST

Oct 5, 2026

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

Completed - The scheduled maintenance has been completed.
Sep 29, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 22:00 BST
Update - We will be undergoing scheduled maintenance during this time.
Sep 14, 14:15 BST
Scheduled - Reason: An amendment to the VLAN configuration is required.

Impact: No impact to users as traffic will be re-routed.

Checks: Using router commands and logic monitor reports confirm traffic can be seen on the new peers.

Rollback: Re-instate old config

User actions:

Sep 11, 17:04 BST

Sep 28, 2026

Completed - The scheduled maintenance has been completed.
Sep 28, 05:35 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 05:30 BST
Scheduled - Reason: New Dubber UK URL will be activated - https://evolveip.uk1.dubber.net - PLEASE BOOKMARK

Impact: Old URL will no longer work - https://portal.hostedipr.co.uk/

Checks: N/A

Rollback: N/A

User actions: Users will need to use the new URL from Monday 28th September 2026.

Sep 22, 11:11 BST

Sep 27, 2026

No incidents reported.