In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 05, 2025 - 08:08 BST
Aug 05, 2025 - 08:08 BST
Scheduled - Reason:
Some Reporting Enterprise & Reporting Call Center Application Users have been built manually, this change is to align each user built in such a way with an Anywhere Portal user account. This change will be completed over the course of 6 weeks.
Impact:
There will be no loss of data or reports. Users will receive a welcome e-mail detailing how to access Akixi using their new Akixi credentials following this change. Alternatively, users will be able to take advantage of Single Sign On and use their Anywhere credentials to access Akixi.
Checks:
We'll verify whether every Akixi account has a paired Anywhere account.
User actions:
No immediate user actions required, however customers may want to read our knowledge base article which explains this change and what to expect in a little more detail: https://selfservice.evolveip.uk/portal/article?id=347
Aug 5, 2025 08:08 - Sep 16, 2025 08:08 BST
Some Reporting Enterprise & Reporting Call Center Application Users have been built manually, this change is to align each user built in such a way with an Anywhere Portal user account. This change will be completed over the course of 6 weeks.
Impact:
There will be no loss of data or reports. Users will receive a welcome e-mail detailing how to access Akixi using their new Akixi credentials following this change. Alternatively, users will be able to take advantage of Single Sign On and use their Anywhere credentials to access Akixi.
Checks:
We'll verify whether every Akixi account has a paired Anywhere account.
User actions:
No immediate user actions required, however customers may want to read our knowledge base article which explains this change and what to expect in a little more detail: https://selfservice.evolveip.uk/portal/article?id=347
Aug 5, 2025 08:08 - Sep 16, 2025 08:08 BST
Core Platform (B/W)
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Operational
Registrations
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Operational
Call Processing
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Operational
API Connectivity
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Operational
DMS
?
Operational
Voicemail
?
Operational
Netherlands Interconnect
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Operational
Service Provisioning
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Operational
Anywhere Portal
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Operational
Commpilot
Operational
Anywhere with Webex
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Operational
Application
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Operational
PSTN Calling
?
Operational
Push Notifications
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Operational
Meetings
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Operational
Control Hub
?
Operational
Anywhere with MS Teams
?
Operational
Registrations
Operational
PSTN Calling
?
Operational
Admin Portal
Operational
Microsoft
Operational
Anywhere Recording (Dubber)
?
Operational
Portal
Operational
Recording
Operational
API
Operational
Anywhere Integrator (Mondago)
?
Operational
Go Cara
Operational
Go Int
Operational
Anywhere Reporting (Akixi)
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Under Maintenance
Reporting
Under Maintenance
Data collection
Operational
Receptionist Clients
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Operational
Broadworks
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Operational
Anywhere
?
Operational
Go-Operator
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Operational
Unity
?
Operational
ACC (Anywhere Contact Centre)
Operational
ACC - IVR
Operational
Upstream Carriers
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Operational
UK
Operational
US
Operational
Rest of World
Operational
SSO (Clearlogin)
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Operational
Portal
Operational
Hospitality PMS
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Operational
Jazzware
Operational
Tiger TMS
Operational
OCOM - (Palladion)
?
Operational
Portal
Operational
Data collection
Operational
Support Ticketing (Halo)
?
Operational
Portal
Operational
HD Talk Conference Bridge
?
Operational
XMAS 2024 Hours
Operational
Secure Call
Operational
Calling
Operational
Portal
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.