All Systems Operational

Core Platform (B/W) Operational
Registrations Operational
Call Processing Operational
API Connectivity Operational
DMS Operational
Voicemail Operational
Netherlands Interconnect Operational
Service Provisioning Operational
Anywhere Portal Operational
Commpilot Operational
Anywhere with Webex Operational
Application Operational
PSTN Calling Operational
Push Notifications Operational
Meetings Operational
Control Hub Operational
Anywhere with MS Teams Operational
Registrations Operational
PSTN Calling Operational
Admin Portal Operational
Microsoft Operational
Anywhere Recording (Dubber) Operational
Portal Operational
Recording Operational
API Operational
Anywhere Integrator (Mondago) Operational
Go Cara Operational
Go Int Operational
Anywhere Reporting (Akixi) Operational
Reporting Operational
Data collection Operational
Receptionist Clients Operational
Broadworks Operational
Anywhere Operational
Go-Operator Operational
Unity Operational
ACC (Anywhere Contact Centre) Operational
ACC - IVR Operational
Upstream Carriers Operational
UK Operational
US Operational
Rest of World Operational
EU Operational
Hospitality PMS Operational
Jazzware Operational
Tiger TMS Operational
OCOM - (Palladion) Operational
Portal Operational
Data collection Operational
Support Ticketing (Halo) Operational
Portal Operational
HD Talk Conference Bridge Operational
Secure Call Operational
Calling Operational
Portal Operational
TalkDesk Operational
TalkDesk - Core Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 18, 2026

No incidents reported today.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

Completed - The scheduled maintenance has been completed.
Oct 14, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 22:00 BST
Scheduled - The Anywhere portal will undergo a restart to improve service stability.
Users will experience a brief interruption during this time.

Oct 14, 09:37 BST

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

Completed - This maintenance is cancelled
Oct 11, 17:35 BST
Scheduled - The Anywhere portal will undergo a restart to improve service stability.
Users will experience a brief interruption during this time

Oct 9, 11:08 BST

Oct 10, 2026

No incidents reported.

Oct 9, 2026

Completed - The scheduled maintenance has been completed.
Oct 9, 01:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 00:01 BST
Scheduled - The Anywhere portal will undergo a restart to improve service stability.
Users will experience a brief interruption during this time.

Oct 8, 15:39 BST

Oct 8, 2026

No incidents reported.

Oct 7, 2026

Completed - The scheduled maintenance has been completed.
Oct 7, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 22:01 BST
Scheduled - Reason: To allow NL customers on UK BroadWorks platform to be dial NL government short code ranges via Talkdesk.

Impact: Talkdesk calls during this window. Also calls could drop when new config applied to SBC.

Checks: Testing of SBC and network server to confirm new config works as expected.

Rollback: Restore SBC backup configuration file.

User actions: N/A

Sep 22, 10:58 BST
Completed - The scheduled maintenance has been completed.
Oct 7, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 22:00 BST
Scheduled - We will be carrying out planned configuration changes to improve voice connectivity.
No service impact is expected during this maintenance.

Sep 25, 13:20 BST

Oct 6, 2026

Resolved - This incident has been resolved.
Oct 6, 10:43 BST
Monitoring - A fix has been implemented, and we are seeing improvements on the portal. If you encounter further issues, please raise them with our support desk.
Oct 6, 09:54 BST
Investigating - Following last night's maintenance, we are experiencing a degradation of the portal.
We have raised this with the vendor for further investigation.
If you are experiencing issues, please contact our support desk.
We apologise for any inconvenience this might cause

Oct 6, 07:13 BST
Completed - The scheduled maintenance has been completed.
Oct 6, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 20:00 BST
Scheduled - Our portal vendor for the Anywhere Portal and branded portal instances is updating geo-redundancy.

During this maintenance window, the portals will be unavailable, and provisioning activities will not be possible.

The core platform will remain operational throughout. This maintenance only affects portal access and provisioning.

We apologise for any inconvenience and appreciate your understanding while these improvements are completed.

Sep 16, 16:42 BST

Oct 5, 2026

Oct 4, 2026

No incidents reported.