Reason:
Provision VLAN and routing for US and EU Evolve IP regional network connectivity on new UK network
Impact:
No Impact expected but registrations should be considered at low risk for platform and ACC Cloud.
Checks:
Registrations will be monitored throughout the maintenance window
Rollback:
Revert VLAN configuration to original on all interfaces
User actions:
No User actions required
Posted on
Mar 20, 2025 - 14:50 GMT
Reason:
Evolve IP are enabling additional logging on our ADPs which requires a restart to take effect.
Impact:
Persistent API connections will be dropped when the ADP they are connected to is restarted.
Checks:
Confirm new logging parameters are present.
Rollback:
Revert to previous config.
User actions:
No user actions required.
Posted on
Mar 26, 2025 - 09:29 GMT
Reason:
Updated template to be applied on platform for Webex desktop. This will allow tags to be brought into line with the latest Webex version and address some issues with group display names on some incoming calls.
Impact:
No Impact to service, new template settings will apply on next login to Webex Desktop/Mobile/Tablet
Checks:
Call and functionality test plan to be run via Webex Desktop/Mobile/Tablet after change by Evolve IP engineers.
Rollback:
Re-apply original DMS Template
User actions:
To collect the new config, Webex Desktop/Mobile/Tablet users will need to log out and back in to the Webex application.
Posted on
Apr 02, 2025 - 15:09 BST