Resolved -
Talkdesk have now confirmed the issue is now fully resolved.
Nov 26, 09:54 GMT
Monitoring -
Mitigation measures have been applied by TalkDesk and they're observing a recovery of sessions. We'll continue to monitor.
Nov 26, 09:27 GMT
Investigating -
Please be advised that TalkDesk have made us aware of an ongoing issue within their core platform impacting service. As we receive updates on this matter, we'll communicate them here.
Nov 26, 08:59 GMT