All Systems Operational

Uptime over the past 90 days. View historical uptime.
Core Platform (B/W) ? Operational
90 days ago
100.0 % uptime
Today
Registrations ? Operational
90 days ago
100.0 % uptime
Today
Call Processing ? Operational
90 days ago
100.0 % uptime
Today
API Connectivity ? Operational
90 days ago
100.0 % uptime
Today
DMS ? Operational
Voicemail ? Operational
Netherlands Interconnect ? Operational
Service Provisioning ? Operational
Anywhere Portal ? Operational
Commpilot Operational
Anywhere with Webex ? Operational
Application ? Operational
PSTN Calling ? Operational
Push Notifications ? Operational
Meetings ? Operational
Control Hub ? Operational
Anywhere with MS Teams ? Operational
Registrations Operational
PSTN Calling ? Operational
Admin Portal Operational
Microsoft Operational
Anywhere Recording (Dubber) ? Operational
Portal Operational
Recording Operational
API Operational
Anywhere Integrator (Mondago) ? Operational
Go Cara Operational
Go Int Operational
Anywhere Reporting (Akixi) ? Operational
Reporting Operational
Data collection Operational
Receptionist Clients ? Operational
Broadworks ? Operational
Anywhere ? Operational
Go-Operator ? Operational
Unity ? Operational
ACC (Anywhere Contact Centre) Operational
ACC - IVR Operational
Upstream Carriers ? Operational
UK Operational
US Operational
Rest of World Operational
SSO (Clearlogin) ? Operational
Portal Operational
Hospitality PMS ? Operational
Jazzware Operational
Tiger TMS Operational
OCOM - (Palladion) ? Operational
Portal Operational
Data collection Operational
Support Ticketing (Halo) ? Operational
Portal Operational
HD Talk Conference Bridge ? Operational
XMAS 2024 Hours Operational
Secure Call Operational
90 days ago
100.0 % uptime
Today
Calling Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 4, 2025

No incidents reported today.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Voice2Teams Portal Unavailable
Resolved - This has now been resolved
Oct 30, 08:08 GMT
Investigating - Please be advised that we're aware of a problem accessing portal.voice2teams.com. This appears to be related to a wider Azure incident. Calls and registrations are not impacted. We'll advise an update as soon as one becomes available.
Oct 29, 16:20 GMT
Oct 29, 2025
ACC Unavailable
Resolved - This incident has now been resolved
Oct 29, 14:44 GMT
Monitoring - Apologies for the service impact this morning, we are now seeing service improvements. We will continue to monitor and understand the root cause.
Oct 29, 11:26 GMT
Investigating - We've observed a repeat of this issue, we're working with our vendor to identify a resolution urgently
Oct 29, 11:16 GMT
Monitoring - We're observing service improvement, if you continue to experience any issues past this point, please contact the support desk
Oct 29, 09:18 GMT
Investigating - We are aware that ACC is currently unavailable at the moment, this is our top priority and we are working with the vendor to restore service as quickly as possible. We'll provide further updates in due course.
Oct 29, 08:51 GMT
Oct 28, 2025
Voicemail Box Creation
Resolved - This incident is now resolved
Oct 28, 16:10 GMT
Investigating - We are aware of an issue involving voicemail boxes not being built correctly. If you build a new user, or enable voicemail on an existing user, the mailbox may not be built. We're investigating this and will provide an update shortly.
Oct 28, 14:07 GMT
Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025
Emergency: Retire legacy firewall
Completed - The scheduled maintenance has been completed.
Oct 23, 23:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 23:00 BST
Scheduled - Reason:

Our Legacy UK Firewall can now be decommisioned. This firewall is no longer in use, but does have a high CVE security alert associated with its operating system, hence the expedited maintenance.

Impact:

The Legacy UK Firewall is no longer processing production traffic and can safely be retired. SIP Registrations still connected to the Legacy network do not pass through this device.

Checks:

Check no unexpected impact to service.

User actions:

No end-user actions are required
Oct 23, 15:55 BST
Anywhere Portal Group/Tenant Admin Access
Resolved - This incident has been resolved.
Oct 23, 14:38 BST
Update - Please be advised this notice is relevant for Tenant and Group admin access. If accessing Anywhere Portal from either, you may discover a 404 screen. If you do, please reset your cache and try again.
Sep 25, 14:33 BST
Identified - Please be advised we're aware of an issue logging into Anywhere Portal using a group Administrator account. If you login to Anywhere Portal and discover a 404 screen, please reset your cache and try again. If you continue to have difficulties, please raise a ticket and let us know.
Sep 25, 14:20 BST
Oct 22, 2025

No incidents reported.

Oct 21, 2025
Phase Two: Yealink T5x Firmware Upgrades
Completed - The scheduled maintenance has been completed.
Oct 21, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 22:01 BST
Scheduled - Reason:

Evolve IP will be systematically deploying firmware upgrades for the following device types.

T54W
T57W
T53W
T53
T53C
T54
T57

This is to introduce critical security updates. This is phase two of two of the planned upgrades.

Impact:

All devices have been tested on this version of firmware and there is no impact expected. Devices will upgrade over night and only if the device is idle. If the firmware download is interrupted, perhaps due to local internet connectivity, the Yealink may freeze on a download screen. If this happens, a reboot of the device will solve the problem.

Checks:

We will be monitoring to ensure devices are upgrading.

User actions:

No user actions required.
Oct 14, 12:50 BST
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