All Systems Operational
Core Platform (B/W)
Operational
Registrations
Operational
Call Processing
Operational
API Connectivity
Operational
DMS
Operational
Voicemail
Operational
Netherlands Interconnect
Operational
Service Provisioning
Operational
Anywhere Portal
Operational
Commpilot
Operational
Anywhere with Webex
Operational
Application
Operational
PSTN Calling
Operational
Push Notifications
Operational
Meetings
Operational
Control Hub
Operational
Anywhere with MS Teams
Operational
Registrations
Operational
PSTN Calling
Operational
Admin Portal
Operational
Microsoft
Operational
Anywhere Recording (Dubber)
Operational
Portal
Operational
Recording
Operational
API
Operational
Anywhere Integrator (Mondago)
Operational
Go Cara
Operational
Go Int
Operational
Anywhere Reporting (Akixi)
Operational
Reporting
Operational
Data collection
Operational
Receptionist Clients
Operational
Broadworks
Operational
Anywhere
Operational
Go-Operator
Operational
Unity
Operational
ACC (Anywhere Contact Centre)
Operational
ACC - IVR
Operational
Upstream Carriers
Operational
UK
Operational
US
Operational
Rest of World
Operational
EU
Operational
Hospitality PMS
Operational
Jazzware
Operational
Tiger TMS
Operational
OCOM - (Palladion)
Operational
Portal
Operational
Data collection
Operational
Support Ticketing (Halo)
Operational
Portal
Operational
HD Talk Conference Bridge
Operational
Secure Call
Operational
Calling
Operational
Portal
Operational
TalkDesk
Operational
TalkDesk - Core
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Dubber recorder upgrade EMEA Mar 29, 2026 02:00-03:00 BST
Dubber will be performing maintenance on its call recorder.
Impact:
There will be a short service interruption of approximately 10 minutes while a minor, non-critical update is deployed. This update will introduce several performance improvements and general optimisations.
During this time, calls will continue as normal; however, there will be a brief period of up to 10 minutes where calls will not be recorded.
Posted on Mar 16, 2026 - 08:39 GMT
Impact:
There will be a short service interruption of approximately 10 minutes while a minor, non-critical update is deployed. This update will introduce several performance improvements and general optimisations.
During this time, calls will continue as normal; however, there will be a brief period of up to 10 minutes where calls will not be recorded.
Posted on Mar 16, 2026 - 08:39 GMT
Oracle SBC upgrade - UK Peering Apr 1, 2026 22:00 - Apr 2, 2026 00:00 BST
Planned Maintenance – SBC Firmware Update
We will be updating our Session Border Controllers (SBCs) to the latest supported firmware.
Impact:
No service impact is expected. During the switchover between SBCs, some active device registrations may briefly drop but should automatically reconnect within moments.
Rollback Plan
If needed, we can quickly return the SBCs to the previous firmware version.
Post‑Update Checks
We will verify overall system health, sessions, and registrations before and after the change.
We will monitor call processing and registrations.
We will confirm that the SBCs report normal status in our monitoring tools.
Posted on Mar 18, 2026 - 13:08 GMT
We will be updating our Session Border Controllers (SBCs) to the latest supported firmware.
Impact:
No service impact is expected. During the switchover between SBCs, some active device registrations may briefly drop but should automatically reconnect within moments.
Rollback Plan
If needed, we can quickly return the SBCs to the previous firmware version.
Post‑Update Checks
We will verify overall system health, sessions, and registrations before and after the change.
We will monitor call processing and registrations.
We will confirm that the SBCs report normal status in our monitoring tools.
Posted on Mar 18, 2026 - 13:08 GMT
Oracle SBC upgrade - UK Access Apr 8, 2026 22:00 - Apr 9, 2026 01:00 BST
Planned Maintenance – SBC Firmware Update
We will be updating our Session Border Controllers (SBCs) to the latest supported firmware.
Impact
No service impact is expected. During the switchover between SBCs, some active device registrations may briefly drop but should automatically reconnect within moments.
Rollback Plan
If needed, we can quickly return the SBCs to the previous firmware version.
Post‑Update Checks
We will verify overall system health, sessions, and registrations before and after the change.
We will monitor call processing and registrations for at least 10 minutes.
We will confirm that the SBCs report normal status in our monitoring tools.
Posted on Mar 18, 2026 - 13:11 GMT
We will be updating our Session Border Controllers (SBCs) to the latest supported firmware.
Impact
No service impact is expected. During the switchover between SBCs, some active device registrations may briefly drop but should automatically reconnect within moments.
Rollback Plan
If needed, we can quickly return the SBCs to the previous firmware version.
Post‑Update Checks
We will verify overall system health, sessions, and registrations before and after the change.
We will monitor call processing and registrations for at least 10 minutes.
We will confirm that the SBCs report normal status in our monitoring tools.
Posted on Mar 18, 2026 - 13:11 GMT